Bayside bio

Returns & Replacement Policy

We stand behind the quality of every product we supply. 

Damaged Orders

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the packaging and product. 

Incorrect Orders

If we’ve sent the wrong item, we’ll organise a replacement as quickly as possible. 

Replacement Guarantee

If there is a genuine issue with your order, we’ll work with you to provide a fair solution, including replacement where appropriate. 

Need Assistance?

Our goal is to provide excellent customer service. If something isn’t right, please get in touch and we’ll do our best to resolve it promptly. 

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